Returns

Curio LiDAR LLC return policy

Orders can be returned within 5 days of delivery to the original US destination. International orders cannot be returned. In order to qualify for a return and full refund your item you must satisfy the following requirements:

1. All original packaging and products must be undamaged, intact, and unmodified

   1. A photo of the product and or packaging may be requested before issuing return postage

2. The return must be sent using a postage label issued by Curio LiDAR LLC

   1. Postage will be issued from the buyer's address to the Curio LiDAR LLC address

A charge of $5 USD will be charged to the buyer for the return.

Start a Return

1. Contact us at [e-mail]

   1. Include the following information:

      1. Your first and last name

      2. Your email address and date of purchase or copy of your PayPal payment receipt

      3. (optional) Any feedback or reason for your return

2. If you meet the return requirements, you will receive a paid postage label through email from us.

Return

After you receive the paid postage label from Curio LiDAR LLC, ship your device back in the original and undamaged packaging. Once we receive your item and test it you will receive a refund for the original amount - $5 for shipping and handling.

For Warranty claims, please visit our Warranty Page